Osborne
Osborne

Tel: 0800 0258 008

STOP Think!

STOP Think!

Our aim is to create a “generative” business culture and we are adopting a coaching approach to influence changes in behaviours.

Founded on a blend of industry tools, we have embarked on a Cultural Development Programme. The programme uses a strategic approach to incorporate practical engagement at all levels of influence to deliver performance improvement and achieve zero harm.

So much so, that in this area you can download our monthly Stop Think cascade briefings. Share in our learning and our initiatives, aimed to change personal behaviours and thereby contribute to a safer and healthier industry for all.

Meet Our Customer Programme Managers

Meet Our Customer Programme Managers

Our Customer Programme Managers recognise that our customers are at the heart of everything we do. They will provide their customers with a vibrant, engaged service that is resilient and capable of adapting with changing circumstances. They are fully accountable for the overall delivery of the programme of works and promises for each customer to ensure only the highest level of service is provided. For further information about our Airport solutions, please email Richard King at Richard.King@osborne.co.uk.

Supplier Protocol - One Team, One Set of Behaviours

Supplier Protocol - One Team, One Set of Behaviours

We want to work with suppliers that ‘live and breathe’ the same values as Osborne – who are committed to the highest standards of business ethics and safety performance – working collaboratively with us to deliver service led solutions.  To help us to ensure that our customers and other stakeholders experience this consistent high level of service, we have developed our Supplier Protocol.  It describes our selection process, the behaviours our suppliers can expect from us, and, in turn, the behaviours that we expect from our suppliers; along with our commitment to providing greater continuity of work, allowing for better training for all of our people, and stronger partnerships. Please click on the plus sign to view the document.