Winchester City Council appoints Osborne to £33 million maintenance contract

Winchester City Council has appointed Osborne to provide responsive repairs, maintenance and bring empty properties back into use for homes owned and managed by Winchester City Council, under a £33 million, 15 year contract.

Osborne is responsible for the maintenance of approximately 5,400 homes owned by the council as well as for a small number of council buildings including the Grade II listed Guildhall.

The work varies from fixing a dripping tap to major structural repairs. It includes keeping the homes well looked after for existing residents and preparing empty properties for new residents, as well as day to day repairs and other associated works, and the provision of a 24 hour, 365 days a year call out service.

One of the challenges is to prepare empty properties for use quickly so that the council can house new residents, and reduce re-letting times and tenant waiting lists.

Nick Sterling, Managing Director of Property Services for Osborne, said: “At Osborne our aim is to deliver ‘right first time’ repairs, quality workmanship, customer-focussed service and value for money. We hope that the residents in Winchester will benefit from our UK wide experience of making sure that we deliver the best possible service to the people we look after.”