Osborne Appoints Group Performance Improvement Manager

Osborne is continuing to focus on improving quality and performance and has appointed Angelique Macrez, as Group Performance Improvement Manager.

Angelique held previous roles at Bouygues and MTR Crossrail before joining Osborne in a group-wide role, to ensure our business management systems support our objective of continuing to become a learning organisation.

Angelique will be working with our project teams, as part of our Customer and Quality Focus strategy, to improve our way of working and to ‘ get more things right first time’ as well as  guaranteeing  that we have delivered what we said we would  to our customers.

Speaking about her new role at Osborne, Angelique commented: “I love it. It’s an exciting role which allows me to work closely with people from different businesses within Osborne. It’s capturing and sharing good practice across our organisation; as well as looking for and implementing new quality initiatives that will help drive improvement, not only within our organisation, but also within our industry. It’s challenging and I strongly believe that Osborne are firmly up for the challenge!”

Rennie Chadwick, Chief Operating Officer for Osborne said; “Angelique is already  helping us to improve performance.  She is strengthening the quality aspect of our business, providing continuity and assurance for our customers. With her proven wealth of experience, I am looking forward to Angelique helping us to deliver even better outcomes for our customers.”