Building on Relationships to Benefit Spring House

The local community of Winchester have benefited from a refurbished communal space thanks to Osborne and Winchester City Council, building on their successful responsive repairs partnership to deliver planned improvement works to a former warden’s house.

Osborne Communities already deliver a comprehensive repairs and voids service to the Council’s 6,000 social housing properties, as well as maintenance of public buildings.

Building on this relationship, the partners are now increasingly working together on planned refurbishments and other projects.

The improvements at Spring House Close, completed in January, provided new kitchen and wet room facilities for the communal area, as well as four new independently accessible flats.

Working with sub-contractors JPS Builders, Osborne’s site team, including Voids and Planned Manager Tony Marden, Quantity Surveyor Adam Hooper and Service Delivery Manager Darren Whitfield, kept residents and users continuously updated with regular informal meetings, enabling the year-long project to be delivered with the minimum disruption and most importantly, keeping the communal space open for use throughout.

Osborne Service Delivery Manager Darren Whitfield said: “Over the past seven years Osborne Communities has built a strong relationship with residents in Winchester through our responsive repairs service based on trust, quality and putting people at the heart of what we do.

“This, added to our local knowledge and supplier relationships, makes us ideally suited to extending our partnership with Winchester City Council to deliver planned refurbishments such as those at Spring House Close.”