Improving and Increasing Confidence in Dacorum

Osborne has been working with the South Hill Centre since 2015. The centre provides a range of services for local people within Hemel Hempstead.

The Charity offers services which join local people together, encouraging integration, inclusion and friendship. The range of courses include employment support, IT training, life skills and much more.

Osborne Property Services have been working with the Charity for nearly five years, and in that time have been able to work with a number of residents, improving their lives for the future. This has been realised in a number of ways: through organising the collection of garden rubbish and regular attendance at the Work and Enterprise Club for interview practice.

At the centre, we have had a lot of people taking advantage of the mock interview expertise that we have. The focus on the mock interview training was on improving answers to questions, developing interview strategies and improving overall communications skills. Having someone there from a local company also made residents feel relaxed and ready to receive feedback after the interview.

Through working with the centre, there have been a number of successful outcomes where people have moved onto employment. We were able to make one participant feel at ease, realise his potential and then transfer these into job applications. This individual has since found employment as a Security Guard and is able to provide for his family.

Another participant had been struggling with mental health for many years and had struggled with employment, particularly roles requiring repetition. The interview with Osborne helped him to understand his potential and it’s fantastic to know that he has since found a job with a company who produce props for the movie industry – something that is not repetitive in the slightest!

Jeremy Keeley, Operations & Development Manager for the South Hill Centre said: “I just wanted to encourage Osborne to continue doing what you are doing as it makes a huge difference to us and a number of residents – we owe you a lot”

Jo Fletcher, Head of Community Engagement said: “Everyone has potential, and at the South Hill Centre, it’s about taking the time to work and listen to service users to help them realise their worth.”