Angelique Macrez Discusses Winning CQI’s Quality Professional of the Year 2019

Osborne Group Performance Manager, Angelique Macrez, winner of the 2019 Quality Professional of the Year award, promotes the benefits of entering the CQI Awards.

“Angelique demonstrated how clear focus and precise planning can lead to excellent results. The judges were particularly impressed by the clarity of her application and presentation and the fact that she gives a third of her working time to Gemba walks, an opportunity for staff to stand back from their day-to-day tasks to walk the floor of their workplace to identify wasteful activities.” – Judges’ comments

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