Safety, Health and Environment

As an organisation, we recognise that to continuously improve our health, safety, environmental and quality performance, everyone representing the Group must take individual ownership when they see things that could be improved. This is implicit in our journey to a generative and inclusive culture.

We have a dedicated Safety, Health and Environment (SHE) professional team committed to providing a great working environment for everyone who interacts with Osborne, whether they be customers, employees, subcontractors, suppliers or members of the public. It is our focus to continuously improve our performance and be assured we are doing the right thing. Our values translate into solutions for our customers and projects that are delivered on time, within budget and to the right quality. Our responsibility extends to the widest possible horizon to create a sustainable future socially, economically and environmentally.

Our Safety hotline number is 0845 130 7966.  (Please note that calls to this number will cost 3ppm (Service Charge) plus your telephone provider’s access charge.) 

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Key Result Areas


Our Safety, Health and Environment (SHE) team of professionals carry out routine inspections, ensuring compliance and providing one to one coaching to our site teams. Inspections provide assurance to our stakeholders that we continually look for ways to improve and what direction to take in response to immediate issues and help to determine future training and procedural needs.


Our IT systems allow us to capture information, to analyse that data, to report and respond to patterns and to communicate lessons learnt. This quick response drives down incidents across the business. Incidents further help us identify future training needs and new procedures.


We are passionate about empowering people with the tools to grow and develop their skills. We have a team of in-house professionals to provide technical SHE Training for the business and a strong supply of external trainers to supplement and ensure that we provide our teams with current and practical training.


Audits constantly show us new opportunities and allow us to interact with all sections of our organisation. Audits help us to continuously improve our service offering and offer assurance our controls are effective. We have a team of qualified auditors to ensure that our on going compliance to ISO 9001, ISO 14001 and OHSAS 18001 standards of excellence. Audits are an integral part of our culture of continuous improvement.


Our procedures cover every aspect of the business and we are constantly reviewing them to ensure that they reflect all lessons learnt and that all procedures are in line with the latest legislation. We use information from inspections, audits, incidents and improvement opportunities, They form the firm foundation for our way forward.