At the heart of our business is the customer – Osborne Property Services

Social housing today is about technical expertise combined with a strong service outcome as customers become more focused on delivering up to a standard and not just to a price.

Our dedication to service excellence is showcased through our coveted ServiceMark accreditation from The Institute of Customer Service. This membership is not just a badge of quality, but is also a way of undertaking delivery of our services to enable better security for customers and their tenant customers. Putting both the customer and their tenant customers’ experience at the centre of development has led to a number of key innovations in how we work more effectively.